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FAQ - Frequently asked questions

Du kannst auch einen Oberbegriff zu deiner Frage im Suchfenster eingeben

oder unseren Kundenservice anrufen - der hilft dir ebenfalls gerne weiter.

Please contact us if you cannot find the answer to your question.

Using the navigation function just look for your item in the colours and sizes you want and add them to your item list. Once you have recorded all the items click on the button "To item list" to move to the overview "My item list". You will find all the items you have selected here. If necessary, you can amend the quantities again here.

By clicking on "My address" you will go to the next step, where you will be asked for your contact details. Please complete all the mandatory fields so you can move to the next step, the retailer selection.
You will find a selection of JAKO retailers near you here. Please choose a retailer to move to the last step.

In the last step you will find a summary of the items you have requested a quotation for. On the right side both your details and those of the retailer selected will be shown. You can still change both of these once again. If you want you can subscribe to our newsletter here too. Please give your consent to our data protection provisions to request your individual quotation with a final click. The retailer you have selected will be sent your request by email. As confirmation that the mail has been sent to the retailer we will send you an email with your request to the email address given by you.

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Any Questions?

Your Contact Person


Isabel Kaiser
Sales Internal Service

[email protected]
+49 7938 9063-114

Monday to Friday
8:30 am - 5:00 pm

* RRP (Recommended Retail Price)